Deliver Brilliant Work, Without the Chaos of Agency Admin
We help creative and digital agencies bring structure to their workflow without slowing down the pace.
Understanding the Agency Challenge
Agency life moves fast. New projects, changing briefs, client demands.
It never stops.
But too many agencies rely on disconnected systems that don’t keep up with the way modern teams work.
Common challenges we see
- Unclear visibility into project or client profitability
- Scope creep eating into margins
- Over-reliance on spreadsheets and manual status tracking
- Lack of forecasting across retainers and pipeline
- Too much admin slowing down creative delivery
When tools don’t talk to each other, it’s not just inefficient; it’s expensive.
Agencies need systems that scale with growth, not against it.
Simplifying Agency Operations with Xero
We help agencies move from disconnected tools to connected systems: creating clarity across projects, clients, and cash flow.
Everything’s built around the Xero ecosystem, so your data stays accurate, up to date, and visible across your team.
Our approach makes transformation simple:
Select: We identify the right Xero-connected apps for your agency. Everything from project management to forecasting and reporting.
Implement: We configure and integrate your tools so that delivery, finance, and reporting flow together.
Support: We stay on board to keep your systems running smoothly, providing ongoing support and optimisation
When your tools are aligned, you can see exactly which projects are profitable, which retainers need attention, and where your team’s time is best spent.
What a Modern Agency Tech Stack Looks Like
Every agency operates differently, but a connected system can transform how you plan, deliver, and report on projects.
A streamlined setup for project management for agencies might include:
Together, these tools create the operational backbone that keeps projects profitable, clients happy, and teams focused.
Why Agencies Choose Hyphen Digital
We’ve worked with creative, digital, and marketing agencies across the UK, helping them turn operational complexity into a competitive advantage.
Here’s why they choose us:
Specialists in the Xero ecosystem
We focus exclusively on Xero and its connected apps, ensuring every recommendation is built on proven, scalable systems.
Understanding Agency Operations
We know how agencies work, from project-based retainers to fixed-fee jobs. We understand how to build systems that give you better visibility, accuracy, and control.
Practical, Jargon-Free Delivery
We translate technical complexity into clear, actionable solutions your team can understand and adopt quickly. No buzzwords, just better workflows.
Long-Term Support, Not One-Off Projects
We stay with you beyond setup, helping your systems evolve as your client base, team, and toolset grow.
Contact Us
Let’s Build Your Perfect Xero Stack
Whether you’re ready to start or just exploring Xero apps, we’d love to hear from you. Book a free discovery call with our team today.
FAQs
Frequently asked questions
How can agencies improve project management and profitability?
By connecting Xero with a project management app for agencies, you can track costs, time, and profitability in real time.
It gives you complete visibility into what’s working and where margins are slipping. So you can make smarter resourcing decisions.
How can Xero help agencies manage retainers and invoicing?
When your project and finance systems are integrated, invoices generate automatically from tracked time or deliverables. You can also forecast retainers and recurring revenue easily, reducing surprises at month-end.
How can better systems help agencies handle scope creep?
Connected tools help you see in real time when work exceeds the agreed scope. You can make proactive adjustments, like adding change requests or managing resource allocation, before profitability takes a hit.
How does Hyphen Digital support agencies during system changes?
We take a hands-on, collaborative approach: mapping your workflows, configuring integrations, and training your team.
You’ll see quick wins from day one, with full confidence in your new setup.
