Making the Xero ecosystem work for you, not against you.
Independent advice, practical implementation, and ongoing support for SMEs who want systems they can rely on.
Why We Exist
Trying to find the right Xero apps while running a business is exhausting.
You’ve already got a full-time job: managing clients, chasing payments, leading a team, and now you’re expected to become a tech expert too!
Most business owners don’t know where to start. You Google a few tools, get lost in feature lists, and before you know it, you’ve got software tunnel vision, focusing on one problem at a time instead of the bigger picture.
That’s where we step in.
Our mission is simple: to help businesses get the most out of the Xero ecosystem.
We connect the dots between your goals and your systems. We help you find tools that work together, implement them properly, and keep everything running smoothly as you grow.
Josh Probert-Waters
Josh, our Founder, has spent years helping small and medium-sized businesses make technology work for them, not the other way around.
He had the idea for Hyphen Digital after seeing too many businesses struggle to find and implement technology to support their business goals.
His goal is to make digital transformation simple, human, and accessible for SMEs.
Chris Gascoyne
Chris, Hyphen’s Co-Founder, has owned his own Accountancy practice for 30+ years and is an Xero Gold Partner.
With a keen eye for technology, Chris supports Hyphen’s Accounting partners in making sure their clients are utilising the Xero App Store as best they can.
He’s worked with hundreds of Xero clients and knows exactly what “good” looks like when it comes to visibility, efficiency, and control.
Our Approach
Our process is simple, and deliberately so.
We don’t believe in jargon, or in dragging you through long discovery projects that don’t go anywhere.
Advisory
We start by understanding your business. What’s working, what’s not, and where technology could make a difference.
Implementation
Then we put the right tools in place, configured properly and integrated the way they should be.
Support
Finally, we stay with you. Because software is never “done”, it evolves as your business does.
Contact Us
Let’s Build Your Perfect Xero Stack
Whether you’re ready to start or just exploring Xero apps, we’d love to hear from you. Book a free discovery call with our team today.
FAQs
Frequently asked questions
Do you only work with Xero businesses?
Yes, we specialise exclusively in the Xero ecosystem. That’s what sets us apart.
We know the apps, integrations, and workflows inside out, so we can design stacks that actually work together rather than bolting random systems on.
Don’t worry, we can also move you to Xero from other Accounting platforms if required
Do you only work with UK businesses?
Most of our clients are UK and Ireland–based, but we also support international businesses who use Xero.
Because everything we do is cloud-based, we can collaborate remotely wherever you are.
How is Hyphen Digital different from an IT or software reseller?
We’re not an IT company or software shop. We’re a digital transformation consultancy focused on business processes, not hardware or licenses.
We help you make smarter system decisions, implement them properly, and keep them performing over time.
How do I know where to start?
That’s what we’re here for. Our App Fit Sprint is the best place to begin.
A short, focused advisory session that helps you clarify your requirements and identify the right tools before you commit to anything.
