Operational Clarity for Built Environment Businesses
We help built environment businesses know which projects are making money, in real time, not at year end.
Software's the start. We stay on to fix how your practice actually runs around it.
One system, not six spreadsheets
Every job, hour and file in one place, not scattered across spreadsheets, email and someone's memory
Margin, visible while the job's live
Fee tracked against actual as the work happens, not worked out after the invoice goes out.
Every scope change, costed
Logged, signed off, costed and invoiced, so extra work stops getting quietly written off.
AI policy
A written policy on what your team can and can't put into AI tools, so client data and project IP stay protected.
What We Fix
Do you only find out a job wasn't profitable after you've invoiced it?
Most businesses we work with are in the same position: jobs logged across spreadsheets, email and someone’s memory, no live view of fee against actual, and scope changes nobody got round to billing.
Here’s how we can help
By Discipline
Find your discipline and, see exactly how we help
Architects
The client wants another visualisation. Stage 3 drags into Stage 4. The RIBA Plan of Work says one thing; the fee proposal, unbilled, says another.
Engineeers
Design stages run over. Construction support doubles. The write-off lands in the final invoice.
Surveyors
The site revisit wasn’t in the scope. The schedule of condition takes two visits instead of one. The party wall query runs to a third round of correspondence, unbilled.
Ecology
The bat survey season closes in October. The LPA’s ecologist asks for another site visit before they’ll discharge the condition. The clock on the fee proposal doesn’t stop.
how we can help
Setup, support, automation, or the wider stack: Five ways to work with us.
Getting You Live
System Implementation
System selection, setup and data migration, done right the first time.
Getting you value
System Optimisation
For businesses already live on a system but not using it well: a workflow review that closes the gap between what the software can do and what your team actually does.
Ongoing, Hands On
System Support
Ongoing hands-on support beyond free advice. We'll always tell you how; support is for when you'd rather we just did it.
Automation & AI
Automation & AI Strategy Enablement
Automation and AI adoption scoped to what's useful for a project-based business, not hype
The Wider Stack
Tech Stack Design & Implementation
The wider stack around your core system: reporting, payments, HR, data extraction and debt tracking, chosen and connected to fit your practice.
Implementations are led by Josh Probert-Waters, founder. Eight years inside professional practices, getting project management software to actually work.
What you will get
What you can expect
Directors
See which of this month's jobs are already over budget, not next quarter's write-off.
Project leads
Know how much fee is left before agreeing to "just one more site visit."
Finance
Accurate WIP numbers, at the touch of a button
Daily users
Log time in under a minute, from wherever the job is.
testimonials
What our clients think
“Josh from Hyphen Digital has been extremely helpful throughout the entire process of implementing WorkflowMAX. He is very knowledgeable about the product and WorkflowMAX’s capabilities and features, and he applied this knowledge to our business processes, suggesting improvements along the way. “
Helle McArthur, Finance Manager
Woolf Bond Planning
“Josh has been a fantastic support in helping us set up WorkGuru across our group of companies. He is incredibly flexible, proactive and genuinely supportive, always taking the time to understand our needs and find the best solutions. Josh consistently goes above and beyond to help, and his knowledge, patience and approachable nature have made smooth and manageable, what could have been a very stressful process.”
Cara Davidson, Head of Finance
Advanced Tooling solutions
“Josh has been an excellent support for our Foundation. He has helped us to select and implement a grant management portal and customer relationship management platform. He has been cheerful, available, and expert in his support.”
Andrea Cooper, CEO
Ferdinando & Luigi Innocenti Foundation
BOOK A DISCOVERY CALL
A 30-minute conversation to see how we can help.
Tell us how your practice currently runs and where you want help.
- Walk-through of your current setup, gaps and quick wins.
- Honest view on whether implementation is right for you.
- Indicative cost and timeline if you'd like to go further.
Not ready for a call? Get in touch here